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Sylvia2m

Can we reschedule the meeting?

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George18m

Shared the exam results file.

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Elisa1h

Thanks for the update!
Marcus3h

The transport route has been updated.
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Kevin Larry
kevin.larry@preskool.com
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9 of 214 conversations
Rahul Menon
Rahul Menon +91 98765 43210 · Parent of Aarav Menon, 7-B · online
Fee query Session open · 21h left
Yesterday
Template · Fee Reminder

Dear Rahul Menon, the term-2 fee of Rs. 18,500 for Aarav Menon (7-B) is due on 10 Aug. Pay via the parent portal to avoid a late fee. – Preskool

07:30

Thank you for the reminder. Is the portal the only way to pay, or can I still pay at the counter?

08:12

Either works. The accounts counter is open 9:00 am to 2:00 pm on working days, and receipts are issued immediately in both cases.

08:20
Today

Could I pay the term-2 fee in two instalments? The second one would be around the twentieth.

09:40
salary-slip-july.pdfPDF · 214 KB
09:41
0:18
09:42

Thank you — I've passed this to the accounts office. A two-instalment plan needs the principal's approval, and you'll have an answer before the tenth.

09:48
Free-form replies allowed for another 21 hours. After that only approved templates can be sent.
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Recipients

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CSV or Excel, up to 5 MB. Column one holds the WhatsApp number with country code; further columns become template variables.

Last upload · alumni-2026.csv, 03 Jun

Audience builder

318 match
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41
Resulting audience
318
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2 issues
Rows read
1,204
Duplicate numbersKept once, extras dropped
41
Invalid or no WhatsAppNot registered on the network
37
Estimated recipients
1,126
Estimated deliveryAt 80 messages a second
Under 1 min
Templates

WhatsApp templates

Ten templates registered with Meta. Only approved ones can open a conversation; an edit sends the template back for review.

Admission confirmed for {{1}}
Admissions

Admission Confirmation

ApprovedEnglish
{{student_name}}{{class}}
2 variables
Term fee of Rs. {{2}} is due…
Fees

Fee Reminder

ApprovedEnglish, Hindi
{{parent_name}}{{fee_amount}}{{due_date}}
3 variables
{{1}} was marked absent today
Attendance

Attendance Alert

ApprovedEnglish
{{student_name}}{{date}}
2 variables
{{1}} begins on {{2}}
Examination

Exam Reminder

ApprovedEnglish
{{exam_name}}{{date}}
2 variables
PTA meeting on {{1}} at {{2}}
PTA

PTA Meeting

In reviewEnglish
{{date}}{{time}}{{slot}}
3 variables
Happy birthday, {{1}}!
Greetings

Birthday Wishes

ApprovedEnglish, Tamil
{{student_name}}
1 variable
School will remain closed on {{1}}
Holiday

Holiday Notice

ApprovedEnglish, Hindi
{{date}}{{reason}}
2 variables
URGENT: {{1}}
Emergency

Emergency Alert

ApprovedEnglish
{{message}}
1 variable
Route {{1}} is running late by {{2}}
Transport

Transport Delay

ApprovedEnglish
{{transport_route}}{{delay_mins}}
2 variables
{{1}} results are published
Results

Result Published

RejectedEnglish
{{exam_name}}{{link}}
Link domain unverified
Groups

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Students

With a WhatsApp number on record
1,204recipients
Status
Active
Last broadcast · Exam reminder, 26 Jul

Parents

Primary guardian per student
1,198recipients
Status
41 opted out
Last broadcast · Fee reminder, 24 Jul

Teachers

All departments
184recipients
Status
Active
Last broadcast · Staff meeting, 24 Jul

Staff

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96recipients
Status
Active
Last broadcast · Rainfall closure, 29 Jul

Classes

Grade-level, all sections
14groups
Status
Active
Last broadcast · Grade 9 test change, 30 Jul

Sections

Individually addressable
42sections
Status
Active
Last broadcast · 7-B trip consent, 19 Jul

Departments

12 groups, 268 people
268recipients
Status
Active
Last broadcast · Lab safety, 17 Jul

Transport Users

Families on a bus route
612recipients
Status
1 queued
Last broadcast · Route 7 timing, 22 Jul

Hostel Students

And local guardians
284recipients
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Active
Last broadcast · Mess menu change, 20 Jul

Library Members

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1,410recipients
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Paused
Last broadcast · Overdue reminder, 25 Jun

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7groups · 1,842 people
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Active
Last broadcast · Parents with dues, 24 Jul
Queue

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DraftAdmission Notice

Admissions open for 2027 – 2028

Applications for Nursery through Grade 9 open on 1 September. Held until the fee annexure is signed.

Audience
Parents · 1,198
Schedule
Not set
Edited 01 Aug
ScheduledFee Reminder

Term-2 fee closes in five days

Final reminder to families with an outstanding balance, sent on the morning of the fifth.

Audience
Parents with dues · 318
Schedule
05 Aug, 07:30 am
Credits reserved
ProcessingTransport Delay

Route 7 running 20 minutes late

Sending now to families on route 7. 62 of 84 delivered so far.

Audience
Route 7 · 84
Delivery
62 / 84
Started 02 Aug, 05:00 pm
SentExam Reminder

Term-2 datesheet and hall tickets

Sent to students and parents in Grades 6 to 12 with the datesheet attached.

Audience
Students, Parents · 1,920
Delivery
1,884 delivered
26 Jul, 09:02 am
DeliveredEmergency Alert

School closed Thursday — heavy rainfall

Sent immediately on the district advisory. Read by 91% within the hour.

Audience
Entire school · 2,940
Delivery
2,918 · 2,684 read
29 Jul, 06:12 pm
FailedResult Published

Term-1 results are now available

Rejected before sending — the template's link domain is not verified on the business account.

Audience
Parents · 1,198
Delivery
0 sent
18 Jul, 04:00 pm
CancelledSports Event

Inter-house athletics trials

Cancelled with the closure. To be recreated once the trials are re-dated for September.

Audience
Students, Teachers · 1,388
Schedule
Was 30 Jul, 09:00 am
Cancelled 28 Jul
ScheduledPTA Meeting

Parent–teacher meeting is tomorrow

Held until the PTA Meeting template clears review. Will not send unapproved.

Audience
Parents, 6–10 · 720
Schedule
08 Aug, 04:00 pm
Template in review
Media

Media library

Files already uploaded to the business account. Attaching from here reuses the stored media ID rather than uploading again.

Exam datesheet bannerImage
exam-datesheet-banner.jpgJPG · 412 KB · used 4 times
PDF
fee-structure-term-2.pdfPDF · 286 KB · used 6 times
Video
annual-day-invite.mp4MP4 · 8.4 MB · used once
Document
transport-routes-2026.docxDOCX · 118 KB · used twice
Voice
principal-message.oggOGG · 0:48 · used once
Sports meet posterImage
sports-meet-poster.jpgJPG · 604 KB · used 3 times
Link
portal.school.edu/feesVerified domain · used 9 times
Template
fee-reminder-header.jpgBound to Fee Reminder · locked
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Manage TemplatesTen registered with Meta View Inbox214 conversations, 6 unread WhatsApp SettingsBusiness account, number and limits
Rahul Menon

Rahul Menon

Fee query Parent of Aarav Menon, 7-B Session open · 21h left +91 98765 43210 · opted in 12 Apr 2026

Chat history

148 messages
Yesterday
Template · Fee Reminder

Dear Rahul Menon, the term-2 fee of Rs. 18,500 for Aarav Menon (7-B) is due on 10 Aug. Pay via the parent portal to avoid a late fee. – Preskool

07:30

Thank you for the reminder. Is the portal the only way to pay, or can I still pay at the counter?

08:12

Either works. The accounts counter is open 9:00 am to 2:00 pm on working days, and receipts are issued immediately in both cases.

08:20
Today

Could I pay the term-2 fee in two instalments? The second one would be around the twentieth.

09:40

Thank you — I've passed this to the accounts office. A two-instalment plan needs the principal's approval, and you'll have an answer before the tenth.

09:48
Showing the last 5 of 148

Shared media

6 files
PDF
salary-slip-july.pdf214 KB · received today
Voice
Voice note 0:18Received today, 09:42
PDF
fee-structure-term-2.pdf286 KB · sent 24 Jul
ReceiptImage
receipt-40219.jpg178 KB · received 12 Jul

Internal notes

Not visible to the contact
Ms. Latha Rao
Ms. Latha Rao

Instalment request forwarded to accounts. Family has paid on time for three consecutive terms, so I have recommended approval.

Ms. Divya Nair
Ms. Divya Nair

Confirmed the outstanding balance against the ledger — Rs. 18,500, no concession on this account.

Contact details

Name
Rahul Menon
Number
+91 98765 43210
RelationshipParent of Aarav Menon
Grade 7-B
Preferred language
English
Opt-inConsented 12 Apr 2026
Active
Assigned to
Ms. Latha Rao
Labels
Fee queryFollow-up
First contact 12 Apr 2026Open student

Broadcast history

Fee reminder24 Jul · Fee Reminder template
Read
Rainfall closure29 Jul · Emergency Alert
Read
Exam datesheet26 Jul · Exam Reminder
Read
PTA meeting slots18 Jul · PTA Meeting
Delivered

Scheduled messages

2
Instalment decisionManual follow-up
09 Aug, 10:00 am
Term-2 fee final reminderPart of a broadcast
05 Aug, 07:30 am
Both cancellable until send

Related messages

Fatima Sheikh
Fatima SheikhAlso asked about instalments · 6-B
Vikram Rao
Vikram RaoFee query, resolved · 10-C
Priya Nambiar
Priya NambiarPayment plan approved · 3-C