Payment Settings
How the school accepts money — providers, methods, limits and the rules that decide when a payment is accepted, retried or refused.
Configuration workspace
Six providers, seven business rules and six automations. Changes are held as a draft until you publish.
General Configuration
Applies to the whole institution
Default Settings
What a parent sees before choosing
Business Rules
Limits applied at collection time
Validation Rules
Checked before a payment is accepted
Razorpay
Primary gateway for UPI, cards and net banking
rzp_live_••••••7K2aHDFC Payment Gateway
Net banking and school-branded card page
hdfc_••••••••41QeStripe
International cards, used by overseas families
sk_test_••••••9dW1UPI Collect (NPCI)
Direct virtual payment address, no gateway fee
preskool@hdfcbankCounter & Cash
Recorded manually by the accounts desk
Receipt book •• series CPayU
Retired after the 2025–26 year closed
Credentials removedNo custom provider connected
If your school settles through a bank or aggregator that is not listed, connect it here with its own credentials and settlement terms.
The first rule that matches decides the outcome. Later rules still run unless one stops the payment.
Automatic retry
EnabledA failed payment is retried once after 30 minutes, then the parent is told to use another method.
Instant receipts
EnabledThe receipt is generated and emailed the moment the gateway confirms, before settlement.
Payment reminders
EnabledThree reminders before the due date and one after, over email and SMS.
Auto reconciliation
EnabledBank settlement files are matched against receipts each morning; anything unmatched is queued for the accounts desk.
Automatic refunds
DisabledRefunds inside the 7-day window return to the original method without anyone touching them.
Late fee posting
DisabledLate fees are added to the payable amount overnight rather than by hand.
Information centre
Why this configuration looks the way it does, and what still needs attention.
Configuration notes
- Razorpay is the primary route because it is the only provider that settles UPI, cards and net banking on one reconciliation file.
- The ₹2,00,000 ceiling exists because card networks decline most larger education payments outright.
- Counter payments bypass every gateway rule and are reconciled against the receipt book.
Recommendations
- Move Stripe out of sandbox before the September intake — four overseas families are already enrolled.
- Turn on automatic refunds once the refund settings are published; it removes roughly 20 manual approvals a month.
- Consider passing the convenience fee to the payer for card payments only, and absorbing it on UPI, which costs nothing.
Best practices
- Keep at least two live providers so a gateway outage never stops collection.
- Rotate gateway keys every academic year, at the year close rather than mid-term.
- Never enable a provider in production until a ₹1 test payment has settled end to end.
Warnings
- Settlement account unverified. Penny-drop verification expired on 30 Jun 2026.
- Late fee rules are a draft. Two business rules and one automation are waiting on them.
- Two unmatched bank entries from 24 Jul are still queued for the accounts desk.
Recent changes
- Maximum single payment
₹1,00,000₹2,00,000 Ms. Latha Rao · 28 Jul - Convenience fee
Passed to payerAbsorbed by school Mr. R. Venkatesh · 22 Jul - PayU
LiveDisabled Ms. Latha Rao · 09 Jul
Configuration lifecycle
Nothing reaches a payer until it is published.
Created
Configuration cloned from the 2025–26 year and reset to template defaults.
Modified
Three settings changed: payment ceiling, convenience fee and PayU disabled.
Published
3 draft changes are waiting. Publishing makes them live for every payer immediately.
Applied
The gateway configuration refreshes within two minutes of publishing.
Audited
Next finance audit is due 30 Sep 2026, covering the full change history.
Razorpay — gateway configuration
Primary provider · production · last changed 28 Jul 2026 by Ms. Latha Rao
Configuration details
- Provider
- Razorpay Software Pvt Ltd
- Integration
- Standard checkout, hosted
- Merchant id
- PRSK00291744
- Key
- rzp_live_••••••7K2a
- Environment
- Production
- Connected on
- 04 Apr 2026
Settings
Usage
- Payments this year
- 4,182
- Value collected
- ₹3,74,60,500
- Average payment
- ₹8,957
- Failure rate
- 1.8%
- Refunds processed
- 37 · ₹2,14,000
Validation
Dependencies
Disabling this provider would leave three business rules and two automations without a live route.



