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5 unread conversations
Sylvia2m

Can we reschedule the meeting?

2
George18m

Shared the exam results file.

1
Elisa1h

Thanks for the update!
Marcus3h

The transport route has been updated.
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Kevin Larry
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Notifications

Schedule
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8 of 62 notifications match
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01 Jul – 02 Aug 2026 Email & Push Clear all

62 notifications in the selected period. Delivery and read are shown separately on every card — a notification that arrives is not a notification that was read.

54 sent 5 scheduled 3 drafts
Emergency

School closed Thursday due to heavy rainfall

District advisory issued this evening. Buses will not run and the hostel mess is on a holiday schedule.

Entire school · 2,940 Sent 29 Jul, 06:12 pm 1 attachment
Urgent Delivered Ack required
Ms. Latha RaoCreated by Ms. Latha Rao
Delivered99%
Read91%
Fees

Second term fee due by 10 August

Sent only to families with an outstanding balance. Concession holders were excluded automatically.

Parents with dues · 318 Sent 24 Jul, 07:30 am 1 attachment
High Delivered
Ms. Divya NairCreated by Ms. Divya Nair
Delivered98%
Read72%
Attendance

Daily absence alert — 02 August

Runs every school morning at 10:15 once the registers close. One message per absent student.

Parents of absentees · 47 Daily, school days No attachments
Normal Delivered Daily 10:15
SystemCreated by System · automation
Delivered100%
Read87%
Examination

Term-2 datesheet and hall tickets

Hall tickets are available in the portal from Monday. Seating plans attached class by class.

Students, Parents · 1,920 Sent 26 Jul, 09:02 am 3 attachments
High Delivered Ack required
Mr. Arun PrakashCreated by Mr. Arun Prakash
Delivered98%
Read73%
PTA

Parent–teacher meeting is tomorrow

Reminder sent the afternoon before, with each parent's booked slot merged in from the portal.

Parents, 6–10 · 720 Sends 08 Aug, 04:00 pm No attachments
Normal Scheduled
Ms. Divya NairCreated by Ms. Divya Nair
Delivered—
Read—
Achievement

Inter-school quiz — first place

Awaiting the photographs from the event before publishing. Names verified against the entry list.

Entire school · 2,940 Drafted 01 Aug 2 attachments
Low Draft
Ms. Latha RaoCreated by Ms. Latha Rao
Delivered—
Read—
Transport

Route 7 running 20 minutes late

Push only — a delay notice read an hour later is worse than useless, so email was deliberately excluded.

Route 7 families · 84 Sent 02 Aug, 05:00 pm No attachments
High Delivered
Mr. Arun PrakashCreated by Mr. Arun Prakash
Delivered94%
Read89%
Newsletter

July newsletter — library week

Read by barely half the school. Worth shortening before the August edition goes out.

Entire school · 2,940 Sent 02 Jul, 08:00 am 1 attachment
Low Archived Low read rate
Mr. Suresh BabuCreated by Mr. Suresh Babu
Delivered97%
Read53%
Channels

Notification channels

Three routes a notification can take. A channel switched off here is skipped silently, whatever an individual notification asks for.

Channel settings

Email Notifications

SMTP · mail.school.edu · DKIM signed

Status
Active
Last sent
02 Aug, 10:15 am
Queue412 in flight, draining normally
Healthy
Delivery methodBatched at 200 per minute
SMTP relay
ConfigurationSPF, DKIM and DMARC all pass
Complete
31 notifications this monthConfigure

Push Notifications

Mobile app · 2,104 opted-in devices

Status
Active
Last sent
02 Aug, 05:00 pm
QueueDelivers in seconds, rarely backs up
Idle
Delivery methodFCM for Android, APNs for iOS
Push service
ConfigurationAPNs certificate expires 14 Nov
Expires soon
19 notifications this monthConfigure

Parent Communication

Parent portal inbox · acknowledgeable

Status
Active
Last sent
02 Aug, 10:15 am
QueueWritten instantly on publish
Idle
Delivery methodPortal inbox with read receipt
In-portal
Configuration1,198 of 1,240 parents activated
Complete
24 communications this monthConfigure
Parents

Parent communication

The eleven things the school routinely tells parents. Each carries the message parents actually receive, not just its configuration.

Academic Updates

Active

Aarav's term-2 progress report is now available in the portal. His class teacher has added a note on the science project.

Audience
Parents · 1,240
Schedule
On report publish

Attendance Alerts

Active

Aarav Menon was marked absent for the full day on 02 August. If this is unexpected, please contact the class teacher.

Audience
Parents of absentees
Schedule
Daily, 10:15 am

Fee Reminders

Queued

The term-2 fee of Rs. 18,500 is due on 10 August. Payment can be made through the portal or at the accounts counter.

Audience
Parents with dues · 318
Schedule
05 Aug, 07:30 am

Exam Notifications

Active

Term-2 examinations begin on 12 August. Hall tickets are in the portal from Monday; the seating plan is attached.

Audience
Students, Parents · 1,920
Schedule
Sent 26 Jul

Homework Updates

Active

Three assignments were posted for 7-B today. Two are due on Friday and one on Monday next week.

Audience
Parents by class
Schedule
Daily, 06:00 pm

Behaviour Reports

Restricted

The class teacher would like to speak with you about an incident during the lunch break. Please call the office.

Audience
Individual parents
Schedule
Manual, teacher-initiated

PTA Invitations

Queued

Your parent–teacher meeting slot is 09 August at 10:40 am, room 204. Please arrive five minutes early.

Audience
Parents, 6–10 · 720
Schedule
08 Aug, 04:00 pm

Achievements

Draft

Congratulations — the senior quiz team placed first at the inter-school championship held on 30 July.

Audience
Entire school · 2,940
Schedule
Not set

Emergency Alerts

Priority route

The school will remain closed on Thursday, 30 July, following the district advisory. Buses will not run.

Audience
Entire school · 2,940
Schedule
Immediate, no approval

Transport Notifications

Active

Route 7 is running approximately 20 minutes behind schedule this evening due to traffic on the ring road.

Audience
Route families · 612
Schedule
On driver report

Medical Alerts

Confidential

Aarav visited the infirmary at 11:20 am with a headache and has been sent back to class after rest.

Audience
Individual parents
Schedule
On infirmary entry
Templates

Notification templates

Twelve reusable notifications. Each carries the channels it is written for — a push template has to survive being read in one line.

{{student_name}} was marked absent
Attendance

Attendance Alert

{{student_name}}{{date}}
2 variables
Term fee of Rs. {{fee_amount}} is due
Fees

Fee Reminder

{{parent_name}}{{fee_amount}}{{due_date}}
3 variables
{{exam_name}} results are published
Examination

Exam Result

{{student_name}}{{exam_name}}
2 variables
{{exam_name}} begins on {{date}}
Examination

Exam Schedule

{{exam_name}}{{date}}{{class}}
3 variables
School will remain closed on {{date}}
Holiday

Holiday Notice

{{date}}{{reason}}
2 variables
Your meeting slot is {{time}}
PTA

PTA Meeting

{{parent_name}}{{date}}{{time}}
3 variables
URGENT: {{message}}
Emergency

Emergency Alert

{{message}}
1 variable
Happy birthday, {{student_name}}!
Greetings

Birthday Wishes

{{student_name}}
1 variable
Admission confirmed for {{name}}
Admissions

Admission Confirmation

{{student_name}}{{class}}{{admission_no}}
3 variables
Route {{route}} is running late
Transport

Transport Delay

{{transport_route}}{{delay_mins}}
2 variables
{{count}} assignments posted today
Homework

Homework Reminder

{{class}}{{count}}{{due_date}}
3 variables
{{student_name}} visited the infirmary
Medical

Medical Alert

{{student_name}}{{time}}{{reason}}
Confidential · portal only
Recipients

Recipient management

Counts are read at send time, not when a notification is written. Anyone appearing in two groups is notified once.

All Students

Nursery to Grade 12, enrolled
1,286recipients
Status
Active
Last notification · Exam datesheet, 26 Jul

Parents

Primary guardian per student
1,240recipients
Status
42 portal inactive
Last notification · Absence alert, 02 Aug

Teachers

Teaching faculty, all departments
184recipients
Status
Active
Last notification · Staff briefing, 24 Jul

Staff

Administration and support
96recipients
Status
Active
Last notification · Rainfall closure, 29 Jul

Specific Classes

Grade-level, all sections
14classes
Status
1 queued
Last notification · Grade 9 test change, 30 Jul

Sections

Individually addressable
42sections
Status
Active
Last notification · 7-B homework, 02 Aug

Departments

12 groups, 268 people
268recipients
Status
Active
Last notification · Lab safety, 17 Jul

Transport Users

Families on a bus route
612recipients
Status
Active
Last notification · Route 7 delay, 02 Aug

Hostel Students

Boarders and local guardians
284recipients
Status
Active
Last notification · Mess menu change, 20 Jul

Custom Groups

Built from a saved filter
7groups · 1,842 people
Status
1 queued
Last notification · Parents with dues, 24 Jul
Delivery

Delivery management

What happens to a notification after it leaves the composer — when it goes, how hard the system tries, and what counts as done.

Immediate Delivery

2
SendsThe moment it is published
Now
Bypasses quiet hours
Emergency only

Scheduled Delivery

5
Next05 Aug, 07:30 am IST
Dated
Quiet hoursHeld until 7 am if earlier
Respected

Recurring Notifications

6
PatternsDaily, weekly and on-event
Series
Skips empty runs
On

Priority Delivery

3
Jumps the queueUrgent notifications only
Urgent
Every channel at once
On

Retry Failed Messages

18
AttemptsTen minutes apart
2
Then
Flag for manual resend

Delivery Confirmation

98%
Written back per recipient
On
RetainedFor the audit trail
1 year

Read Receipt

81%
EmailPixel-based, approximate
Indicative
Portal and pushExact, on open
Reliable

Acknowledgement

3
OutstandingAcross three notifications
529 parents
Follow-upClass teachers call after 24h
On
Activity

Notification activity

What has actually gone out in the last week, with delivery and read stated separately.

Daily absence alert — 02 August

Parents of absentees47 recipients · Push, Portal
Delivered 100%Read 87%
02 Aug, 10:15 am · System

Route 7 running 20 minutes late

Route 7 families84 recipients · Push, Portal
Delivered 94%Read 89%
02 Aug, 05:00 pm · Mr. Arun Prakash

Term-2 fee reminder

Parents with dues318 recipients · Email, Push, Portal
Delivered 98%Read 72%6 bounced

Six email addresses hard-bounced — mailbox does not exist. Portal copies were delivered.

24 Jul, 07:30 am · Ms. Divya Nair

School closed Thursday — rainfall

Entire school2,940 recipients · all channels
Delivered 99%Read 91%2,411 acknowledged
29 Jul, 06:12 pm · Ms. Latha Rao

Term-2 datesheet and hall tickets

Students, Parents1,920 recipients · Email, Push, Portal
Delivered 98%Read 73%
26 Jul, 09:02 am · Mr. Arun Prakash

July newsletter — library week

Entire school2,940 recipients · Email only
Delivered 97%Read 53%
02 Jul, 08:00 am · Mr. Suresh Babu
Shortcuts

Quick actions

The eight things most often done from this page.

Manage TemplatesTwelve reusable notifications Notification SettingsQuiet hours, retries and defaults Delivery Queue412 in flight, 18 retrying
Emergency · All three channels

School closed Thursday due to heavy rainfall

Urgent Delivered 99% Read 91% Ack required Ms. Latha Rao · 29 Jul 2026, 06:12 pm
Rainfall closure
Emergency · Entire school

School closed Thursday due to heavy rainfall

Following the district administration's advisory issued this evening, the school will remain closed on Thursday, 30 July 2026. The decision applies to all sections, Nursery through Grade 12, and to the hostel day programme.

What this means

  • No school buses will run on any route. Please do not send children to pickup points.
  • The hostel mess will operate on a holiday schedule; boarders remain on campus.
  • The Grade 9 unit test scheduled for Thursday moves to Monday, 3 August, same period.
  • Fee payments due Thursday may be made without penalty until Friday.

Parents are requested to acknowledge this notification in the portal. Class teachers will call families who have not acknowledged by Thursday morning.

Delivery report

Final
Email

2,922 of 2,940

18 hard-bounced. 6 mailboxes no longer exist and have been flagged on the parent record.

Delivered99%
Read68%
Push

2,104 of 2,104

Every registered device received it. Read is exact here — it counts an opened notification.

Delivered100%
Read93%
Parent portal

1,198 of 1,240

42 parents have never activated the portal. They were reached by email and push instead.

Delivered97%
Read88%
No delivery receipts pending

Related notifications

Exam datesheet
Term-2 datesheet and hall ticketsExamination · 26 Jul · 73% read
Fee reminder
Second term fee due by 10 AugustFees · 24 Jul · 72% read
Grade 9 test
Grade 9 unit test moved to MondayAcademic · 30 Jul · 84% read

Notification details

Category
Emergency
Priority
Urgent
Created by
Ms. Latha Rao
Template
Emergency Alert
Status
Sent

Delivery channels

EmailSent 06:12 pm
2,922
PushSent 06:12 pm
2,104
Parent portalWritten 06:12 pm
1,198

Target audience

2,940
Students
1,286
Parents
1,240
Teachers
184
StaffIncluding transport
230

Schedule & configuration

Delivery
Immediate
Sent at
29 Jul, 06:12 pm IST
Quiet hoursBypassed under the emergency rule
Bypassed
Retry on failure
2 attempts
Expiry
31 Jul, 11:59 pm

Read status

91%
Read
2,684
Unread
256
AcknowledgedOf those required to
2,411
Delivered99%
Read91%
Class teachers are calling the 256

Attachments

District advisory 29-07-2026.pdfPDF · 412 KB